We can resolve the majority of problems by logging into your system . there are occasions when this is not possible such as hardware failure or internet connection issues and in which case we would need to visit on site .
We use the industry standard MSP SolarWinds remote support portal. In order to access this service telephone us on 02392 733174 in order to make payment for remote assistance . we charge £35 per half an hour.
Once called click the link here ‘Remote Control’ and we will give you the code to enter in order for us to remotely resolve your issue .